Privacy policy

SoftDirect Nederland BV, located at Mercatorweg 2-2 | 8501 XP | JOURE | The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

www.softdirect.nl
www.carspecial.nl

Mercatorweg 2-2 | 8501 XP | JOURE | The Netherlands

+ 31 (0)513 41 77 90

Ing H.A. Tempel is the Data Protection Officer of SoftDirect Nederland BV He can be reached via ron@softdirect.nll

Personal data that we process

SoftDirect Nederland BV processes your personal data because you use our services and / or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Sex
  • Birthplace
  • Address data
  • Telephone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent information about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at ron@softdirect.nl and we will remove this information.

For what purpose and on what basis we process personal data

SoftDirect Nederland BV processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and / or advertising brochure
  • Being able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • Offer you the possibility to create an account
  • To deliver goods and services to you
  • SoftDirect Nederland BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

SoftDirect Nederland BV does not take decisions on the basis of automated processing regarding matters that may have (significant) consequences for persons. This concerns decisions that are made by computer programs or systems, without a person (for example, an employee of SoftDirect Nederland BV) being involved. SoftDirect Nederland BV uses the following computer programs or systems: Microsoft Dynamics

How long we keep personal data

SoftDirect Nederland BV does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected.

Sharing of personal data with third parties

SoftDirect Nederland BV does not sell your information to third parties and only provides this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. SoftDirect Nederland BV remains responsible for these processes.

Cookies, or similar techniques, that we use

SoftDirect Nederland BV only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by SoftDirect Nederland BV and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to ron@softdirect.nl. To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

How we protect personal data

SoftDirect Nederland BV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via ron@softdirect.nl